Top-Notch Condo with Community Pool & Hot TubOrlando, FL (53) VaycayHero Booking Protection
- 8 Guests
- 3 Bedrooms BR
- 2 Bath
- Not Ok
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Bed Configuration: Bedroom 1: King | Bedroom 2: Queen | Bedroom 3: 2 Twins | Living Room: Queen Sleeper Sofa
Universal Palms is a top-notch, third floor condo in the lovely Vista Cay resort. Comfortably furnished with Tommy Bahama furniture and decor, this property oozes relaxation. Enjoy some quiet time in the living area, or pop in a DVD for movie night. Step out of the living room onto the balcony to enjoy some of the warm Florida sun.
The kitchen is fully furnished with all appliances and utensils you would ever need, and the dining area is just beyond with a large table and seating for six. The master suite includes a relaxing king bed and private bath with large walk-in shower. The second bedroom has a queen bed and there are two twin beds in the third room. All bedrooms have their own TVs and a queen sleeper sofa in the living room can accommodate any extra guests.
Amenities amenities include Cable TV, Satellite TV, DVD Player, Games, Central Air, Air Conditioning, Linens, Washer & Dryer, Ironing Board, High Speed Internet, TV, Full Kitchen, Refrigerator, Coffee Maker, Ice Maker, Microwave, Toaster, Cookware, Tea kettle, Patio, Balcony, Shared Pool.
Bed Configuration: Bedroom 1: King | Bedroom 2: Queen | Bedroom 3: 2 Twins | Living Room: Queen Sleeper Sofa.
Square Footage: 1247 Square Feet.
Location Distance: SeaWorld, Universal Studios & Walt Disney World: Less than 10 minutes.
This unit is a part of Vista Cay Resort
Vista Cay is an Orlando Resort Rental Community located in Orlando's newest master planned development on Universal Boulevard. Located adjacent to the Orange County Convention Center, Vista Cay is just two minutes from International Drive.
Vista Cay Resort 10,000 square foot state of the art Clubhouse offers a wide variety of entertaining amenities including a large free-form "infinity edge" pool and hot spa surrounded by palm trees and a lush landscape with a full view of Lake Cay. Inside you will find a fully equipped business center with desktop computers and printer, a game room with billiard tables, arcade games, a movie theatre andpresentation room, a state of the art fitness center with brand new cardio machines and an Expedia Local Expert Concierge desk open daily from 8am – 2pm.
Vista Cay Resort offers free parking, a car is essential for easy access in and around the resort.
**Please note that not all of the amenities listed might be available to your specific unit. Please call if you have questions about complex amenities.**
Community Hot Tub
Check In: 04:00 PM
Check Out: 11:00 AM
Rating: 53 5.0/5
Member Since: 2015
1. Where will I pick up the keys from?
Detailed pick-up information will be provided to you once you book this rental.
2. I am going to be arriving late. Do I have to arrive
during business hours to pick up keys?
You can check in any time you want on or after the check-in time. After-hours key pick up information will be provided to you once you book this rental.
3. Does the total price include everything? Are any of the
Yes, there is nothing more to be paid. All mandatory fees are included in the total price.
4. What is the cancellation policy for this rental?
Cancellation policy is listed on this page under 'Cancellation Policy'.
5. Is there a security deposit for this rental?
Host Rules: Age Requirement
One person in group must be age 21 and up. Rule is strictly enforced by the host.
Mauricio M.on 06/27/2019
Jean-Marc L.on 05/31/2019
john c.on 03/25/2019
they were not friendly I only ask for toilet paper and they told me to call casiola not what I expected from them I was not happy I went to the store and bot my own
Lisa B.on 03/03/2019
The condo itself was excellent! Exactly what our family (including 3 teenagers) needed for a week in Orlando. The beds were very comfortable, plenty of kitchen supplies and everything was super clean. The property itself is great, great pool and great location. My only complaint is that the workout room is very disappointing. Very small, no free weights.
Megan L.on 08/18/2018
This Condo was perfect for my family. We were close to all parks, stores and any other amenities we needed. The items provided in the condo were more than adequate for our stay. Bedrooms and bathrooms were large and everyone from adults to kids loves it. We would recommend this place and if we ever go back to Orlando would stay here again!
Alfrie j.on 08/10/2018
Paula H.on 07/11/2018
Arrived at check-in time and cleaners were still busy cleaning the unit. Should have been provided a discount since unit was not available as promised on time. Cleaning was sub-par and rushed. Lacked basic cooking utensils (spatula) and a bath mat in master bath. Sofa has food stains and crumbs on it. Location was good.
Michelle L.on 04/10/2018
Great first time experience with Casiola
Brian D.on 02/19/2018
Property was perfect size for our family of four. Great location close to the pool and clubhouse.
Geralyn P.on 01/06/2018
Very nice clean unit. Had business at convention center so it was very convenient. Great property with pool etc. Would stay again. Thanks.
Brenda D.on 12/22/2017
Loved everything about this condo. We arrived around midnight and it was so nice to walk in and the lights were on. The beds were very comfortable. The twin beds were a little small for my 6’ son but no problem he loved the queen bed. We walked to the grocery store the next morning which was convenient. The building is next to the club house which was nice. We enjoyed the pool, hot tub and bar. Adam and Margo at the bar are very friendly. We walked to the NYPD pizza for dinner which was good. I had two small issues, the batteries needed to be replaced in the door lock then another day the batteries in the smoke detector. They responded very quickly. We did not rent a car we used Uber all week. Had a great week and will defiantly be back.
Paul W.on 12/15/2017
Great location between universal, Airport(MCO) and Disney. right next to a grocery store and restaurants. Everything we needed.
Mike H.on 11/21/2017
Unit shows some wear - some light bulbs were out, vacuum did not work. Cookery needs an updating. Overall it was much better than a hotel.
John M.on 11/10/2017
First and foremost the bed were like rocks. Not even sure if they were mattresses. May have been two box springs. Because of the noise of the beds I had to sleep on the couch. 7 days on a couch on mt vacation. Place was not very clean. Hair on bathroom floor and dirt on baseboards and floor. Patio was filthy. Mold on ceiling in bathroom. I called owner and they put me in contact with another company. They said they went in and sprayed bleach. Well that was a lie. If you spray bleach I would smell it. No one was ever there. No dirt cleaned. Basically blew me off. A few of my friends had units there also and each one was flawless. Talked to bartender and they said if its not rent through Vista cay you take your chances. Big mistake.
Abir A.on 07/03/2017
My family and I stayed there for 3 days during July 4th. We loved our condo. It was very spacious and clean. It had large rooms and everything was neat and clean. I would highly recommend this to everyone and whenever I'm in Orlando, I know where I will be staying.
Shawn B.on 03/31/2017
Everything went great. The location in Vista Cay was very convenient to the pool and club house. Neat and clean condo.
Donna M.on 02/19/2017
Very clean and spacious condo in a gated community close to major attractions such as the Convention Center, Sea World, International Drive and Universal Studios. The resort is well maintained and has a large heated pool, kiddie pool and hot tub not to mention game room and gym.
Garth B.on 01/24/2017
Our stay with Casiola was easy and enjoyable. Condo was clean and had everything we needed.
Othman A.on 01/19/2017
best place to stay for families, very clean and full equipped kitchen and other supplements, also the parking is always available for free, strength wifi
Shawn M.on 10/07/2016
group of 5 women for a weekend concert, plenty of space, close to pool,Walgreen's you can walk to,condo is nicely furnished, would def recommend and stay agian...casiola was great with phone calls and contact regarding the storm(Mathew)
Tammy T.on 09/04/2016
I just wanted to leave comments/feedback of our stay at the condo this weekend.
Unfortunately the air conditioner stopped cooling/working on Monday evening. When we got back from our event Monday evening the condo was 78 degrees and stayed that way until we checked out Tuesday at 11:00am. Needless to say, we were very uncomfortable. I called the 800# to have them get a repairman out as soon as possible, but they never showed up while we were still there. I hope they got out there after we left.
For some reason or another we were having intermittent trouble with the dryer. It would work fine for a little while and then stop spinning. It heated up, but wouldn't tumble the clothes. I told Erica about it when I called early on Tuesday.
The only other negative complaint would be the quality of the beds. I was disappointed. We all complained how our backs were achy due to the poor quality of the beds.
Other than that, we all agreed the condo was a great choice for our stay. It was clean and the amenities were nice. Unfortunately the a/c, dryer, and beds were frustrating for us.
Tara H.on 06/26/2016
The condo has a key pad entry so you don't have to check in or keep track of keys. An email with the gate and door code was sent a few days before we left. This condo was located near the pool and walking path. The carpet had some spots and the mattresses were a little hard but nobody complains about not being able to sleep. Furnishings were great. Location in Orlando was wonderful. We hardly dealt with any of the traffic issues I kept hearing about. Straight shot to Universal. Easy to get to Disney and right near Sea World.
Brandon M.on 05/21/2016
Great location, place was clean and we really enjoyed our stay. Dryer was broken - called and reported it. Nothing was done. Called and reported it again the next day - this time they sent someone to repair it. They couldn't repair it because it needed to be replaced. We spent the entire week with no dryer. It should have been dealt with the first time we called - not very professional. Master bathroom shower doesn't drain - really gross pool of water stays in the shower pan.
Katherine M.on 04/12/2016
We had a great time. With our family of 6 we had plenty of room. Great location to everything we wanted to do in Florida.
Dustin B.on 03/28/2016
Our stay here was great, the only few things that our family feel would make your vacation home better would be a luggage cart because we were on the third floor and although we had an elevator we had alot of things to carry so a luggage cart would have been nice. Also, a pizza pan/pizza cutter in kitchen would have been nice too and lastly, more towel racks in the bathrooms. All in all this was a wonderful place to stay and we would definitely come back! Thank you!
Anne B.on 03/03/2016
had a great stay and time
Tammy C.on 02/22/2016
Place was clean and in working order. Very nicely decorated. Gated and felt safe at all times. Location was a mile from our conference. Beds were not at all comfortable and felt like you were sleeping on the box springs. All the beds squeaked loudly with any movement. We did not use kitchen except refrigerator for cooling drinks.
Andreina R.on 02/19/2016
Very clean and organized. It is nothing like the pictures! I was not too sure how it was going to be but the pictures do not make justice. I will defenetly rent it again on my next orlando vacations!
Paulo D.on 01/12/2016
My family and I spent 10 days at the condo, and everything worked smoothly. The appliances are quite new and well functioning, the facilities also nice and clean, the bedrooms very spacious. The shower could be a little stronger. The entrance codes were a good idea, we did not need to take care of extra keys. Very nice, we surely recommend to friends. Thanks.
Deanna G.on 10/10/2015
Casiolla was in a great location. 4 miles from universal, which is why we were there. It was very lovely. Clean. Well appointed. Until.....we went to bed. The mattresses were terrible!! You could feel the springs in the mattresses. I thought maybe it was just the master bed then I asked the rest of the family. Yup all the beds were terrible, hard, no cushion, the kids beds were even squeaky. This is what looks like a really great luxury resort. But for a great price. But even if you put lipstick on a pig it's still a pig. Get some new mattresses. Really!
There was one instance of a loud music thumping party somewhere in the building about 11:00 pm. So loud it was reverberating through the walls. I called the emergency office number and the attendant was very quick to respond to find the source. Of course by the time he got there it had stopped. I was grateful for his quick response.
Soetjipto V.on 09/14/2015
I really enjoyed my stay at Universal Palms. Easy access and no administration whatsoever. Access code received and information ordner with all information. its as easy as coming home. there is a help desk when needed. the place had all our needs. Excellent. i will return to Casiola on my next trip to Orlando.
Michelle Q.on 06/24/2015
We stayed at Universal Palms. Location right next to the pool with views of the Orlando Eye.Condo has everything you need. After staying at a hotel for two nights I really appreciated the space of the condo!Casiola team are so friendly and helpful, they went out of their way to help me with shopping I'd ordered online prior to arrival.This was our 2nd time returning to Vista Cay and the same condo. Location virtually 10/15 mins from attractions, outlets and malls. Thank you Casiola!
Tim H.on 06/06/2015
Condo was clean and comfortable. We cooked breakfast at the condo and ate lunch at the parks and dinner at all of the close by restaurants.
Marcelo V.on 03/21/2015
Perto de tudo
Susan M.on 03/04/2015
Overall, our stay was pleasant. We found the condo in good shape, although it definitely needed updating. The rug had a lot of spots on it and looked dirty. Tile would have been preferred. The kitchen was minimally supplied. There was a toaster and coffee pot. The pans had a lot of scratches on the teflon. I had to buy a pan to cook with. It was convenient to be able to cook and have coffee every morning without having to go anywhere. Bedding was adequate with 1 king, 1 queen, 1 twins and 2 bathrooms. They were very spacious. The condo was about 10 minutes away from Universal which is where we went and Legoland was close enough. We knew we would have to drive a little to get there. There was trash pick up every morning with recycling which was good. The pool was nice, plenty of parking. I have recommended this to a friend. Overall very satisfied and would rent again.
Roland R.on 11/19/2014
Profesional care and first class accommodation.
Robert W.on 08/02/2014
did you receive my earlier email , regarding my stay at the condo vista cay
Larry W.on 07/12/2014
We loved our week at this beautiful relaxing beach and the condo was outstanding too very nice and convenient to everything.
Overall stay was great. Entry to the unit and amenities was very convenient and I enjoyed not having to check in at the clubhouse/service center. The unit was well equipped and had everything we needed. The unit was clean. Minor issues include the master bath shower drain was very slow, tv remote in living room did not work (we replaced batteries with no luck) and the sheets on the master bed were rough and really worn. We called and asked for a new remote but never received assist-it worked for us because we didn’t really have time to watch tv but it would have been nice.
The property was being decorated while we stayed so it was noisy with hoists and smelt terrible. Your privacy was compromised as men in hoist we at the balcony. You had to step over decorated sheets covered in paint. Doorways blocked by people and equipment. I phoned casiola to say it stank and was noisy and wanted compensation, but they said they wouldn't do anything nor compensate me.
We had a great stay. The facilities exceeded our expectations.
There were a couple of “rough edges”, such as a broken table top on the back patio, a missing button on the couch, scuffs on the walls by chairs, and the sheets have started to pill. But these items were so minor, I only mention so you can continue to provide excellent service.
We stayed here for 6 nights during a vacation to Universal with day trips to Tampa and St. Petersburg. The location is fantastic - a 10 minute drive to the Universal parking garage, just a straight shot up Universal Blvd. Very convenient with a Walgreens in the same complex and a Publix across the street. The unit is just a few steps away from the entrance to the pool, which is big with plenty of lounge chairs. The unit itself is spacious and well-equipped.
Unit is clean, plenty of kitchen gear to prepare meals. Amenities at the complex are nice. Very convenient to shopping and all parks. Beds a bit too firm and should be replaced or fitted with memory foam toppers.
We stayed at Casiola BLVD 5000 unit 306. First all, the location is great. Convenient to Disney, sea world and universal studios. The unit has plenty of space for 6 of us. It's clean and well kept. Management is good too. A few caveats about the unit: no insulation for the sound what so ever. The bathrooms don't have enough hooks to hang towels. Master bathroom shower stall doesn't have a grade to drain the water so there is always a puddle after shower. The kitchen doesn't have enough glasses. The TVs are very small and the cable service is very dated. Overall, it's a good vacation home but needs some TLCs.
This property is very clean and well maintained. The linens were fresh and clean.
Just a fair warning the mattresses at this property are super firm. If the firm mattresses are to your liking you will love this place.
The condo was conveniently located, clean, great amenities.
Th carpet could be replaced or even better replaced with floor instead.
The condo is spacious and the resort amenities (pools, coin operated game room) were pleasant, but the condo's furnishings are quite basic compared to similar condos we've rented. The sofa sagged uncomfortably and the floor of the master shower slanted away from the drain, so there was always a pool of bathwater covering half the floor.
Management is very responsive. When we needed a kitchen utensil, they provided the next morning and they received a package for us.
No surprises. The carpet could have been clearer. Otherwise everything was nice and as expected.
We were very happy with our stay, the property, and its location. Thank you
Condo very clean, spacious and close to pool house.
This was the perfect condo for our needs. Family of 4 to vacation at Universal Studios/Islands of Adventure. Great location for everything we wanted to do. Close to outlet malls and a straight shot down Universal Blvd to the theme parks. Condo is near the clubhouse and pool. It was very clean upon arrival. Highly recommend...
it makes me just feel like at home
once we had correct code to enter (4 attmepts by management) everything was great. Management was very helpful, unit was spacy and comfortable. overall very clean.
Just 20 minutes from Walt Disney World, Orlando is a great place to vacation because it offers great activities for the kids but also some amazing attractions for adults, too! There's the obvious: Magic Kingdom, Discovery Cove, Universal Studios, SeaWorld Orlando, etc. But there are some other Disney attractions close by you might not have heard of, including Disney's Typhoon Lagoon Water Park, Disney's Blizzard Beach Water Park, and the Aquatica water park. For the adults in your party, there are some other great attractions you might consider, like the Harry P. Leu Gardens, Lake Eola Park, tons of great outlet malls, theater performances, Fun Spot America, comedy shows, and more. Additionally, Skeletons: Animals Unveiled and the Exotic Animal Experience are both amazing educational experiences that are close by. The Orlando Shakespeare Theater is a fun adventure for the literary minded as well. And don't forget, there are plenty of sightseeing tours, concerts, baloon rides, photography tours, golf courses, breweries, ghost tours, and go-kart centers nearby too!
Nearby UtilitiesNearest Grocery Stores (2)Nearest Restaurants (11)Nearest Gas Stations (3)
Nearby AttractionsFun Spot America Theme ParksJurassic Park Discovery CenterUniversal's Islands of Adventure
Neighbourhood Crime Rate: 55/100
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