Lovely 2-Bedroom Condo with Shared Pool

Jennifer F.

When we arrived at the rental, it was pitch dark and no floods lights worked outside the unit. One of our party almost broke her neck with a fall. Upon entering the unit, the air conditioning was not working either. It was 87 degrees inside the unit! After calling 4 emergency names on the paperwork for 4 hours, around 11:30 pm, we were finally offered a room for the night at a local motel. Around noon the next day, the air people show up to say this would need a major repair. The rental company stated that the air worked fine the day before. The manager on duty who lives on the complex would not even acknowledge our complaints as she stated we had to go through the rental company and could not help us! We were offered a better place to stay for our remaining two nights, but it was a house that allowed previous renters dogs to stay so our very allergic friends were yet again miserable. We tried our best to make it work with extreme heat and dog hair, but what should have been a relaxing vacation turned into a nightmare experience. I guess be careful and research where you stay and who you rent from.

Julie G.

Due to hurricane Florence we chose to go to Dauphin Island for a mini-girls get away. Island Management Resort was great during and after the reservation process. Very helpful and had great customer service. When we arrived to the property we had an issue with the AC and they ensured it was fixed that day. I would highly recommend renting through Island Resort Management, but I would not recommend staying at Surf Club Unit B-9. The property Manager was very nice and helpful, but I was displeased with how the property in general was very outdated including the room. It was great for a short weekend stay, but I would not choose it for a long week. The room appeared clean at first glance. Bathrooms and beds were great, but it was very dusty. Seeing thick dust on lamp shades and furniture made me wonder if they did a deep clean of the whole unit. The location also wasn't the best. It is located on the East end of the island. I would recommend staying on the west end. Our group ventured down to the public beach access and it was much more breathtaking compared to the east end. Overall, our trip was very successful! No major mishaps. We enjoyed Dauphin Island, and would like to return one day for another mini - vacation.

Nancy P.

B-9 was great. It was clean, well maintained and comfortable. I highly recommend Surf Club Unit B-9.
Surf Club Manager Denise was welcoming, helpful and friendly..
Dauphin Island is a great place to stay if you want to relax and walk along the beach. Surf Club Unit B-9 is a place where you can feel at home with all the comfort and conveniences of home including wi-fi, cable/satellite and DVD player. The cost was quite reasonable as well.

Elizabeth T.

We loved the Surf Club location! While the property is older, the unit was very well maintained and clean! We had two minor issues that were resolved promptly, including locking our keys in the unit, returning after a full day out in Mobile, and having someone at the property management office within 10 minutes to give us an extra key. Very impressed, and we'd love to come back someday!!

Brandon M.

Everything was absolutely amazing! The staff was great, the location was great! We can't wait to come back.

Anonymous

The unit desperately needs to update the cookware. Luckily we brought some of our own after reading earlier reviews. There was CRUSTED CHEESE on one of the "clean" plates in the cabinet. The master bedroom carpet needs to be replaced with tile. It is matted down and very dirty. Beds and furniture comfortable. Proximity to beach was phenomenal however.

Anonymous

We loved thé location. Thé Island is very relaxing. Thé complex was well kept on thé outside. Thé condo we stayed in was not well kept. Thé stove needed cleaning. Thé frig had rust on thé inside around thé doors. Thé tubs were old and worn. Thé shower curtains had mold streaked up and down them. Thé matresses were old, torn, and stained. I would recommend this complex to others, but not this particular property.

Anonymous

The Dauphin Island area is very peaceful and laid-back. Great place to unwind. The condo itself was clean and large, but very dated. The A/C worked very well-kept the condo very cool and comfortable. The utensils were very old and need to be replaced. 2 of the 3 ceiling fans needed to be re-balanced. They wobbled on high speed and made a lot of noise.
The location was close to the beach and they had a nice pool area. The pool will be going through much needed renovations in the off-season, according to the property manager and the posted signs.
Overall a good experience.

Anonymous

The property was clean but needs updating. The appliances are old and the towels are ratty. The beach is very narrow due to erosion.